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China Sinocar Supply Chain Co., Ltd privacy policy

Terms of Service and Privacy


Effective as of December 27, 2022.

1. Scope of and updates to this Service and Privacy Statement

Being the trusted choice for your global electric cars asset management and disposition needs starts with Sinocar Supply Chain Co., Ltd's unrivaled commitment to customer service. As part of that commitment, we respect the privacy of our customers and users. Whether we are helping to appraise, sell, inspect, buy, refurbish, transport or finance your electric cars around the world, we are guided by our desire to meet your needs in a convenient, fair and transparent manner - and that includes making sure you understand how we handle personal information and what corresponding rights are available to you.

This Privacy Statement applies to and other Sinocar Supply Chain Co., Ltd websites, services and solutions that collect information and display or link to this Statement, and that are owned and operated by a member of the Sinocar Supply Chain Co., Ltd. This Privacy Statement does not apply if the Sinocar Supply Chain Co., Ltd website, service or solution does not display or link to it or where the website, service or solution makes its own privacy notice available. This Privacy Statement applies equally to our digital handling of your information as it does to our offline collection and handling.

We are responsible for the content of our own uploads within the legal framework; we are not responsible for any statements made by users themselves.

We may change this Privacy Statement at any time by posting the revised statement on this website and indicating the effective date of the revised statement. The revised Privacy Statement will be effective once posted unless we state otherwise.

We may also supplement or modify our privacy commitments in this Privacy Statement through other notices we make available to you or through contractual commitments we enter in writing.

Where we've provided a translation of the English language version of this Privacy Statement, such translation is provided for your convenience only. To the extent there is any inconsistency between the English language version and such translation, the English language version takes precedence.

2. Who to contact with questions or for more information

If you have any questions or comments about this Privacy Statement or our practices, you can reach our Data Protection Officer through our Data Privacy Office at:

Sinocar Supply Chain Co., Ltd. Data Privacy Office
9F Zerun Finance Center, No. 317 Changjiang East Road

Huangdao District, Qingdao, PRC


Or through our sister company: Qingdao Alston Motors Co., Ltd


Or through our sister company in the England and Wales,U.K:

Alston Motors International Limited

19 King Street, Gillingham, England, ME7 1EP.


3. What personal information we collect and process

Our multiple solutions are designed to help your business Move, Build and Grow.

Most of the information we collect, and process, is equipment related information and business contact information relating to, and provided by, our customers' employees or other workers. In general, information is collected when a customer engages one of our brand solutions to provide services by entering a contract, creating an online account, coming into one of our auction locations to register for an auction, providing us information through a webform, or otherwise interacting with us. Information may also be obtained from other sources. For instance, brand solutions may share information, or an outside service provider is used to verify or supplement what we've received. In some cases, the information we obtain is generated automatically when users engage with our digital services, such as browsing our websites, using our mobile applications, opening our communications or clicking on our advertisements.

While our solutions are generally not targeted at individuals buying or selling for personal, family or household purposes, individuals do engage with certain of our solutions from time to time for these purposes.

Some information we obtain from you may be more sensitive in nature and depends on the services you are engaging us to perform. For instance, we may require ID numbers from a driver's license or other identity documentation to process transactions or facilitate the extension of financing to your business. Some of this information may be considered more sensitive in nature.

Certain of our brand solutions obtain and store personal information for the benefit of our corporate or government customers to provide those customers specific technology services. In those circumstances, we are acting as a service provider and collect and process that information in accordance with our customers written instructions and our contractual arrangement.

Offering you the choice of multiple solutions for different needs means that each solution operates somewhat differently. To learn more about the categories of information handled by specific solutions and their sources, read on.

4. Purposes and legal basis for handling your information

We use your personal information for a range of different business and other purposes and according to different legal bases of processing. We use information collected to primarily provide solutions and services, to respond to requests about our solutions and services, to protect our rights and the rights of others, to provide you with personalized digital advertising and marketing, to provide customer service, to detect, prevent, mitigate and investigate fraudulent or illegal activities, and to communicate with you about your account and our solutions and services. See the table below to learn more about examples of our processing purposes.

5. Storage and erasure

We and our service providers store personal information in accordance with applicable data protection laws to the extent necessary for the purposes set out in this Privacy Statement or for which you are otherwise notified. We will destroy or obfuscate data in accordance with our data retention and deletion policy unless we are obliged to keep your personal data longer (i.e. for legal or audit purposes). In general, Sinocar Supply Chain Co., Ltd's retention periods are 7 years. Permanent deletion of data can be difficult due to the impact on applications and systems. Where legally permissible, we may restrict further access or usage of data instead of deleting it.

6.Use of cookie

To give you an easier access experience, when you visit our platform-related websites or use the services provided by the platform, we may use cookies, flash cookies, or other local storage provided by your browser or associated applications (collectively " Cookies") to provide you with a personalized user experience and service. Please understand that some of our services can only be implemented by using "cookies".You may modify the acceptance of cookies or refuse cookies if your browser or browser's additional services allow it, but this may affect your secure access to the platform-related websites and the services provided by the platform.

7. Protection of your personal information

In order to protect your information security, we strive to take all reasonable security measures to protect your information, in case of information leakage, damage or loss, including but not limited to SSL, information encryption storage, data center access control.We also strictly manage employees or outsourcers who may be exposed to your information, including but not limited to signing confidentiality agreements with them, taking different authority controls depending on the position, and monitoring their operations.

8. Data security

While we take reasonable administrative, technical and physical measures to protect the information you submit or that we collect online and offline against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email or mobile application transmission is ever fully secure or error free, nor are firewalls and physical access restrictions impenetrable.

If you believe your account has been abused, please contact us at

9.Minor Protection

We attach importance to the protection of minors' personal information. If you are a minor, we suggest that you ask your guardian to carefully read this privacy policy and use our services or provide information to us under the premise of obtaining the consent of your guardian.

10. Privacy related requests and your preferences

Access to Information. In some jurisdictions, applicable law provides the right to be informed of and request access to the personal information we hold and process about you. For instance, you may request information on the purposes of the processing, the categories of personal information concerned, the categories of recipients to whom the personal information have been or will be disclosed, the envisaged period for which the personal information will be stored, the existence of the right to request rectification or erasure of personal information or restriction of processing of personal information or to object to such processing, the right to lodge a complaint with a supervisory authority, any available information as to the personal information's source (where not collected from you), the existence of automated decision-making, including profiling and, where appropriate, meaningful information on its details. Access to information may be subject to certain exemptions.

Rectification of Inaccurate or Incomplete Data. You have the right to ask us to correct inaccurate or incomplete personal information concerning you. For certain services, you may also use your online account profile page to review and edit some of your personal information.

Data Portability. For individuals, you may request personal information about you, that you provided to us, be delivered to you in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

Erasure. You can request that we erase your personal information and deactivate your applicable user account. Please note that exemptions and restrictions may apply depending on applicable law. In some cases, we will not erase the data, but instead restrict further processing (e.g. where the information is still necessary in relation to the purpose for which it was collected or is needed to establish, exercise or defend a legal claim). We may also obfuscate/pseudonymize or aggregate data where permitted.

Withdrawing Consent. Where you have provided your consent to our processing of your personal information you may withdraw your consent at any time. Please specify if the request is a general withdrawal or which specific consent you want to withdraw. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.